FAQ.

Is the Ride a 501(c) 3 non profit?

Yes

Is my donation tax deductible?

Yes.

Will I receive a receipt?

Yes

Can I donate to a specific Ride participant?

Yes, click ‘Register’ and select ‘Individual’. Select ‘Donate’ from the options and enter the amount you would like to donate. During the checkout process, you will be prompted to assign the donation to the (i) event, (ii) a rider or (iii) a team. For donating to a rider, please enter the first, last name and email ID of the rider. For donating to a team, enter the name of the team you wish to donate. If you have questions or need help, please send an email to info@ride4diabetes.org

What will the money raised be used for?

Funds raised by Ride4Diabetes benefit the De Anza Lions Charities Inc., an affiliate of Lions Clubs International California, and the American Diabetes Association and the shared missions to prevent and cure diabetes, improve the lives of people affected by diabetes and diabetes related diseases.

How do I start a team?

  • Please click Register and select ‘Team’
  • If you would like to create a new team, click ‘Create Team’. Enter the team name and create a unique password. Click CREATE TEAM.
  • Your new team is created. Please remember to click the register and register yourself.
  • As a team captain, you can manage your team, invite members to join your team and register members on their behalf. Please keep the password in a secured location as you will need it to access your team page.
  • You may be prompted to sign up for Eventbrite and login before creating a team.

Will the ride take place rain or shine?

Yes. Please dress appropriately.

What time should participants arrive for THE RIDE?

We suggest being present at least 30 minutes prior to your ride start time.

What time does each route start?

The 90K route starts at 7 a.m. The 60K route starts at 8:00 a.m.. The 18K and the 5K routes start at 10:00 a.m.

What do I need to know about rider safety and rules of the road?

All rules of the road apply to bikes. Helmets must be worn by all participants. Roads will not be closed off, please obey all traffic laws.

I signed up as an individual but now want to join a team, how do I do so?

Check out the link RIDER PROFILE on the top of the webpage. Here you will be able to join a team, as well as edit your information.

Can team members ride different routes?

Of course! Teams are created to reach a fundraising goal and do not have to ride together.

How old do family participants need to be?

18 and older for any route. With parent or guardian supervision, we allow 16 years and older along 90 K and 60 K routes . Our 5 K and 18 K routes are designed for people of all ages. All participants must have signed waivers.

How old do I need to be to volunteer?

Volunteers high school age and above can volunteer.  Volunteers will be assigned appropriate duties depending on their age and abilities. Children under the age of 14 do need adult supervision. All volunteers must have signed waivers.

Do you accept matching gifts?

We do accept matching gifts. Please check out this database to see if your company matches.

Do teams raise collectively or as individuals?

Teams can set a collective goal, but it is up to the individuals to fundraise in their own name, which then is added to the team goal.

Can I fundraise as a volunteer?

Absolutely. Sign up as a volunteer first. Then use the ‘Register’ link to select ‘Donate’ and enter the amount you’ve raised. Proceed to checkout and make the payment. You can also make a check for the funds raised to Ride4Diabetes. Checks can be mailed to: Ride4Diabetes, P.O., Box 2758, Cupertino, CA 95015-2758.

How does funding for Ride4Diabetes differ from Tour de Cure?

Ride4Diabetes additionally supports important free local diabetes screenings to reach the at risk 1 in 4 undiagnosed diabetics and 9 in 10 undiagnosed pre-diabetics in our community. The complications of diabetes are particularly onerous for individuals living with the disease unknowingly and, therefore, unmanaged. Ride4Diabetes additionally supports programs to prevent blindness and restore eyesight as more than half of diabetic adults develop vision problems, with diabetes being the primary cause of adult blindness. Ride4Diabetes supports the critically important diabetes-specific programs of Lions Clubs International and American Diabetes Association that collectively promote early detection, management, prevention, advocacy, treatment and, of course, its cure.

What products are available at rest stops?

We will have ice cold water, electrolyte drinks, granola bars, fruit.

Are there bike mechanics at rest stops?

Yes, each rest stop has mechanics. There will be mechanical support along the route as well, should you need help while riding.

What are the routes?

90K, 60K, 18K, and a 5K. Please click ‘ROUTE INFORMATION‘ under RIDE INFO to view the details, maps and elevation gains.

How often are rest stops along the route?

A rest stop with food, water, first aid, mechanical support and restrooms will between every 12 to 15 miles

How old do I need to be to participate?

18 and older for any route. With parent or guardian supervision, we allow 16 years and older along 90 K and 60 K routes . Our 5 K and 18 K routes are designed for people of all ages. All participants must have signed waivers.

What are the fundraising commitments?

Ride4Diabetes has a minimum pledge of $200 adults, $50 children 14 years and younger.

Is there a deadline to meet my fundraising goal?

Riders must meet minimum donation requirements to participate and may present final payment on event day at registration.

Can I ride with a bicycle trailer or handlebar bicycle seat with my pet or child?

Bicycle trailers are permitted on the 5K route

How can kids get involved in The Ride?

We have a 5K family fun ride. Kids have the opportunity to decorate their bikes, make signs, volunteer with a parent or guardian as well. Kids may also participate on our 18K route when accompanied by participating parent or guardian.

Can children ride in trailers?

Bike trailers are allowed on the 5K route only.

What happens if I have mechanical trouble?

SAG vehicles will be on the course, there is a mechanical tent at each rest stop and at the starting point.

What happens if I am unable to finish THE RIDE once I’ve started?

Our SAG vehicles will be there to escort you back to the starting point.

How do I donate via check?

Donation / pledge checks should be made to Ride4Diabetes and mailed to:  
Ride4Diabetes
P.O. Box 2758
Cupertino, CA 95015-2758
Alternatively, checks can be submitted to Registration desk on event day. If you’re donating on behalf of an individual rider (pledge) or team, please indicate the name on the check for line for proper crediting.

What volunteer opportunities are there?

We’re glad you asked! We need volunteers to make this event a success.  We need  volunteers for various tasks such as registration, start line and finish line marshals, course marshals, first aid and medical volunteers, rest stop attendants, expo set up and tear down crews, recycling concierge, info booth attendant, merchandise sales, bike corral volunteers, parking and security.

Please click VOLUNTEER and sign up.

When will I receive confirmation of my volunteer job, date, time and location?

You would receive an email confirming your registration as volunteer

What should I wear for my volunteer position?

The Ride4Diabetes event will provide you with a t-shirt to wear for the event that is yours to keep. When you sign up as a volunteer select the t-shirt size you require.  Please wear comfortable shoes and clothes that are appropriate for the day’s weather.